<< Click to Display Table of Contents >> Navigation: Customers > Enquiry Contract ReviewTopic Last Edited 15/10/2024 |
In a similar way to Contract Reviews, this section permits the user to create contract reviews for Enquiries rather than Sales Orders. Clicking on Enquiry Contract Review will present the user with the following screen.
This screen will show all Enquiry Contract Reviews currently in Progress. The total number of contract reviews listed is shown at the bottom. This total is the number of enquiry contract reviews listed based on the current filters. If no filters have been applied, Progress will show the last X number of records where X is the value in the Limit Records box at the bottom.
If the Limit Records option is not ticked, then all existing contract reviews will be displayed. The user can filter the contract reviews listed using the grid filters displayed at the top of the screen.
The user can filter this screen by selecting the appropriate filter from the drop-down list and then entering the value required. Clicking the Refresh option at the top will then refresh the list of contract reviews based on the filters entered as shown in the next screen.
If the user wishes to see the content of any Enquiry Contract Review record listed on screen, the user simply has to highlight the record in question and then click the View option at the top of the screen. This will open the contract review for the user to see. Alternatively, double clicking on the required record in the grid will also open the Enquiry Contract Review.
The user may, if required, change the information contained in this enquiry contract review if they have permission to do so as determined within the User Access Rights section of the Admin section of Progress. For more information on user access rights, please refer to the System options section of the manual. Clicking Accept or Close will return the user to the Enquiry Contract Review screen.
This option allows the user to print out the enquiry contract review document without accessing the record itself. To print the document, the user must highlight the contract review required and then click the Print option.
Clicking the Print option generates the following document.
When the user is presented with the document on screen, they also have the option to save into a few different formats as well as email it directly to an email contact.
This option allows the user to print a specified range of enquiry contract reviews. The user can use the grid filters to generate the list of contract reviews they wish to print and simply click the Print Range option to generate the documents. The documents are sent directly to the printer.
This option allows the user to export out the current list of enquiry contract reviews to a spreadsheet for further analysis. The exported data is based on the contract reviews listed in Progress. The user can filter the contract reviews as required and then use the Export option to create them in a spreadsheet.
Clicking the Export option will present the user with a window for choosing the location and name of the exported file. Once the file has been specified, Progress creates the export file and automatically opens it in Excel for the user to see. An example is shown on the screen below.
Once the New option is selected, the user is presented with the following screen.
The user must select an enquiry from the drop-down list for the enquiry number. Selecting an enquiry will automatically populate the contract review with the customer name and customer order number (Enquiry Details section) as well as setting the review and target dates to the current date, both of which can be amended by the user. In addition to this information, the user can specify the Job Type as well as set the Assigned To and Actioned By fields to specific employees.
Once the user has completed the initial information, the task list can be entered. The user can select the task required from the drop-down list under the Task field. This list displays all tasks available for selection. The list is maintained in the List Maintenance section of Progress, under the Enquiry Contract Review Tasks category.
Once the required task has been selected, the user can specify who this task has been assigned to and set the target date for this task (defaults to the overall target date set in the contract review). The Lead Time field also allows the user to specify the number of days it will take to complete the selected task, although this is merely for reference.
If the contract review is being created retrospectively, the user can also specify who actioned the task and whether the task has been completed by ticking the Complete box. Additional comments can also be added to the comments field if required.
If the user marks a task as complete or cancelled, the system will update the Task Actioned By and Actioned Date (complete only) automatically with the user's name and the current date.
To delete any tasks from the task list, the user simply has to highlight the task to be deleted and press the Delete key on the keyboard. The user will be asked to confirm the deletion but, once confirmed, the specified task will be removed from the list.
The system can be configured to allow tasks to be made dependent on other tasks. This means a task cannot be completed before the task(s) that it depends on is completed.
NOTE: This functionality is not switched on by default and requires Progress Plus to do this prior to use. There is also an Admin setting to enforce completion of previous tasks before a subsequent task can be completed. If you wish to use this functionality, please contact Progress Plus.
When this functionality is switched on, the user will have an additional column against each task item where they can specify the other tasks the task is dependent on.
Where a task is dependent on the completion of a previous task, the user can link the dependent tasks to the current task by selecting them. Drilling into the Dependent On field, the user will be presented with a list of tasks to choose from.
The user simply ticks each of the tasks that need to be completed before hand, clicking ACCEPT to save. The dependent tasks will then be listed as follows against the task in question.
If a user attempts to complete a task that has outstanding dependents, the system will stop them and highlight this.
Only once the dependent tasks are complete can the task in question be completed.
Once the tasks have all been completed, the contract review can be marked as complete by ticking the DATA COMPLETE option.
Any outstanding tasks will still be flagged up against employees, but the contract review itself will be marked as complete.
The contract review allows the user to capture additional information through its other sections. The Enquiry Details tab records the customer details of the associated enquiry.
This information is populated from the enquiry initially selected in the enquiry contract review.
Additional notes can also be added to the contract review under the Notes section. The user can manually add notes as required, or they can select notes held within the internal notes library.
The user can access the notes library by clicking on the Library option to the right of the screen. This will present the library list of notes held in Progress.
From here, the user can select the required note and return it to the enquiry contract review by clicking the Select option. The note will then appear against the contract review.
The user can save any changes to the notes or any other section of the enquiry contract review by clicking the Accept option at the bottom of the contract review window.
If the user requires linking any external documents to the enquiry contract review, they can do so from the Documents section of the contract review.
Clicking on the Add Document option will present the user with a screen to allow them to select the files to be added.
The user can specify document types and add any additional notes required against each document.
If the user needs to delete one of the listed documents, they simply have to highlight the document and press the DELETE key on their keyboard to remove it from the attached document list. If the user wishes to view any of the listed documents, they can do so by highlighting the required document and clicking on the View Document option or by simply double-clicking the listed document. Once the files have been finalised, the user can save the documents by clicking the Accept option.
Enquiry Contract Review Messages
This section shows all associated messages and emails relating to the enquiry contract review.
Any communication relating to the enquiry contract review (i.e. emails, instant messages, etc.) will all be listed here for the user to view.
The user can open any of the items listed on this screen but either double-clicking on the listed item or by highlighting and clicking OPEN. The selected item will then be displayed for the user to view.
The user also has the ability remove messages recorded, if permitted. Permission to delete messages is set up against the user permissions. For more information on user permissions, please refer to the Administrator Functions > Access section of the manual. If the user has permission to remove messages, then the DELETE option will be available.
Messages can be deleted by simply highlighting the item and clicking the DELETE option. The user will be prompted to confirm the deletion.
Clicking YES will delete the selected message, and the screen will be updated.
The transactions section of the enquiry contract review allows the user to see all the actions and changes that have been made against the contract review since it was created.
This screen is useful for tracking changes and also looking at the review’s timeline.
The Menu option at the bottom of the enquiry contract review presents the user with some additional options. If Progress has been configured to have a default set of review tasks, the user can populate the task list automatically by selecting the Get Default option to do this.
The Get Default option will update the task list with the default tasks specified in the Enquiry Contract Review Tasks list in the List Maintenance section. If selected, the user will be asked to confirm the change.
Once confirmed, the task list is populated as shown in the next screen.
The user can then save these tasks to the enquiry contract review by clicking the Accept option or amend as necessary.
This option allows the user to copy an existing enquiry contract review’s details to a new enquiry contract review. To copy an existing contract review, the user must create a new contract review as per the usual process. Once the user has opened a new contract review and selected the required sales order number, the user can select the Copy Review option from the Menu options at the bottom of the screen.
This will present the user with a list of contract reviews that can be copied.
The user can use the filters at the top of the screen to filter the list of existing contract reviews to help locate the record required. Once located, the user simply needs to highlight the required contract review and then click the Transfer option. After confirmation, the existing details will be pulled through to the new contract review.
Once the user is happy that all the details have been entered, they can click the Accept option to save the new contract review.
These options allow the user to set certain information the same for all listed tasks. The user can update all tasks to have the same Assigned To, Actioned By and Target Date information by selecting the appropriate option.
Selecting the Assigned To option presents the user with a list of employees to choose from to use as the Assigned To for all tasks.
The user can then select the required employee.
Once selected, the user can click the Accept option to update all tasks with the same employee set as the Assigned To value.
The process is the same for the Actioned By and Target Date values. The user simply selects the appropriate option, selects the required value and clicks Accept to update all tasks accordingly.
Once the contract review has been created and/or complete, the user can print off a hard copy by clicking on the PRINT option. This will generate a copy of the enquiry contract review with all the information recorded.